Privacy

This page provides a simple summary of how we process data when you contact us or when we provide IT services. For specific requests, email us.

Controller & contacts

Titolare: ZenaConsult di Goudkamp Martijn (P.IVA 02615870991).
Email: info@zenaconsult.it

Which data we collect

We collect the data you voluntarily send us (for example: name, email, phone, a description of the issue/project, attachments), and the technical data needed to deliver agreed services (for example operational credentials, configurations, logs relevant for support).

Purpose & legal basis

• Respond to requests and provide support/quotes (pre‑contractual/contractual measures).
• Deliver the services requested (contract performance).
• Administrative/tax compliance when applicable (legal obligation).
• Security and abuse prevention (legitimate interest).

Retention

We retain data for the time needed to handle your request and, if you become a client, for the duration of the relationship and legal obligations. We may retain certain technical information for security and service continuity.

Your rights

You have the right to access, rectification, erasure, restriction, objection and portability within the limits set by GDPR. To exercise your rights, contact us by email.